Indus Calculator Organisation
Sale & Service Point – Pakistan
Email: info{@}calculator-org.com
Indus Calculator Organisation is a dedicated national provider of new and old calculators, as well as a trusted repair centre for faulty, damaged, and out-of-order calculators across Pakistan. As a professional “Sale & Service Point,” our primary responsibility is to offer customers reliable products, transparent pricing, and honest services.
This comprehensive Shipping Policy explains the terms, conditions, charges, timelines, responsibilities, and limitations associated with the shipment, sale, and repair of calculators. It is designed to protect both our customers and our organisation, ensuring clarity, trust, and the avoidance of any misunderstanding.
By purchasing a calculator, sending a calculator for repair, or engaging in any service with us, the customer accepts and agrees to the terms outlined in this policy.
We operate as a specialized hub for:
1.1 Sale of New Calculators
We offer a range of brand-new calculators sourced from authorized suppliers or manufacturers. These may include:
Before listing any new calculator for sale, We verify authenticity, condition, original packaging, and accessories.
1.2 Sale of Old / Used Calculators
We also sell used, refurbished, or pre-owned calculators. These units undergo:
We classify them clearly according to condition, such as:
We do not hide any defects; all minor issues (if present) are disclosed before sale.
1.3 Repair & Service of Calculators
We provides repair services for:
All services are performed by trained technicians specializing in calculator electronics.
1.4 No Exchange Policy (Strict Rule)
ICO adheres to a strict NO EXCHANGE rule:
❌ No exchange of new calculators
❌ No exchange of old calculators
❌ No trade-in or swap offers
❌ No replacement in exchange for customer’s damaged calculator
This policy ensures fairness, transparency, and consistency in operations.
As an Amazon Associate, we may promote calculators and accessories available on Amazon. All Amazon purchases follow Amazon’s own shipping, delivery, and return policies. ICO is not responsible for Amazon shipping Policy timelines or order handling, and customers should refer directly to Amazon for related support
2.1 Product Condition Transparency
Every calculator (new or old) is checked and verified before being sold.
Customers receive complete details, including:
We avoid misrepresentation to protect customers and maintain reputation.
2.2 Pricing Policy
Prices are fixed and non-negotiable to maintain fairness and uniformity across Pakistan.
2.3 No Refund & No Return on Used Calculators
Used products are sold after testing and verification.
Therefore:
❌ No refund is provided once the buyer confirms the purchase.
❌ No return is accepted for change of mind.
If the device has an issue, the customer may avail repair service, but no refund/exchange is provided.
2.4 Warranty on New Calculators
If a new calculator comes with manufacturer warranty, we will mention it explicitly.
If no warranty is provided by the manufacturer, we cannot offer an independent warranty.
3.1 Standard Shipping Fee
We charges a flat courier fee of Rs. 400 for delivering calculators anywhere in Pakistan.
This fee applies whether:
3.2 Delivery Timeline
Estimated delivery time within Pakistan:
Working days exclude Sundays and national holidays.
3.3 Courier Partners
We uses trusted and reliable courier services such as:
ICO selects the courier based on service availability and location coverage.
3.4 Courier Delays
ICO is not responsible for courier-related delays, including:
However, we assist customers in tracking shipments and communicating with courier companies where necessary.
4.1 Standard Service Charge
We charges Rs. 2,000 as a fixed repair fee per calculator.
This fee includes:
4.2 Cost of Additional Parts
If the repair requires additional spare parts:
4.3 Repair Duration
Standard repair completion time:
If delays occur due to part unavailability or complexity, the customer will be informed.
4.4 Return Shipping After Repair
Once repaired, the calculator is shipped back to the customer via:
Before sending a calculator for repair, customers must:
5.1 Pack Securely
5.2 Send Only Necessary Components
Avoid sending:
ICO is not responsible for missing accessories.
5.3 Remove Batteries (If Possible)
Loose batteries may leak or cause damage during shipping.
ICO ensures:
6.1 Professional Handling
All calculators received are:
6.2 Transparency
We provide:
6.3 Ethical Business Practices
ICO does not sell damaged products as new or hide known issues.
7.1 No Liability for Pre-existing Faults
We are not responsible for:
7.2 Courier-Related Loss or Damage
If courier mishandles or loses the device:
7.3 No Guarantee for Unrepairable Devices
Some calculators may be beyond repair due to:
In such cases, only the diagnostic fee is charged (if applicable), and the device is returned.
7.4 No Exchange or Swap – Strict Rule
All sales are final once confirmed.
8.1 Customer Support
Customers may contact us for:
Support hours:
8.2 Tracking
Tracking numbers are provided after dispatch.
We may update or modify this policy without notice to maintain business standards.
The updated version will always apply to ongoing and future orders.
Conclusion
Indus Calculator Organisation is committed to providing high-quality calculators, reliable repair services, and professional nationwide shipping. This Shipping policy ensures complete transparency, protects customers, and preserves our reputation as an ethical, responsible, and customer-focused organisation.
For any questions, regarding Shipping Policy: